Refund and Returns Policy
Effective Date: 10-07-2025
Thank you for shopping with Breatheasy Organica! We want your experience to be smooth and satisfying. Here’s everything you need to know about our shipping and returns:
Shipping Policy
Delivery Time
- Orders are usually shipped within 2–5 business days.
- Delivery across India takes 3–8 business days depending on your location.
Shipping Charges
- Free shipping on all orders above ₹499.
- For orders below ₹499, a nominal shipping fee of ₹49 may apply.
Order Tracking
- Once shipped, you’ll receive a tracking link via SMS/Email/WhatsApp.
Return & Refund Policy
Eligible Returns:
- Received a wrong product
- Received a damaged/defective item
- Must notify us within 48 hours of delivery
Non-Returnable:
- Used, opened, or tampered products
- Personalized or gift-boxed items
- Products with natural scent/color variation (common in handmade goods)
Refund Process:
- Approved returns will be refunded via the original payment method within 5–7 working days.
How to Initiate a Return:
- Email us at [support@breatheasyorganica.com] or WhatsApp [your-number]
- Mention order ID, issue, and attach a photo (if damaged)
- Our team will guide you with the return steps